Warranty Policy

Effective date: 8 April 2026
Seller / Guarantor: SAR-MAR s.r.o.
Registered address: Doležalova 15C, 821 04 Bratislava, Slovakia
Email: majesticengines@gmail.com
Website: majesticengines.com

SAR-MAR s.r.o. supplies factory-new replacement automotive parts, including in particular replacement engines, injectors, cylinder heads, and related components.

This Warranty Policy explains the voluntary commercial warranty offered by SAR-MAR s.r.o. It does not limit any mandatory rights granted to consumers under applicable law.

1. Statutory Consumer Rights

If you are a consumer, you may have mandatory statutory rights under applicable law, including rights relating to goods that are defective or not in conformity with the contract.

Those rights apply independently of this Warranty Policy and are not limited, excluded, or replaced by it.

2. Voluntary 12-Month Commercial Warranty

In addition to any mandatory statutory rights, SAR-MAR s.r.o. provides a voluntary 12-month commercial warranty for factory-new replacement automotive parts supplied by us, subject to the conditions set out in this Warranty Policy.

The 12-month commercial warranty period begins on the date of installation or first intended operational use of the product, as evidenced in accordance with Section 4 below, and in any event no later than 30 calendar days after delivery, unless otherwise agreed by SAR-MAR s.r.o. in writing.

This commercial warranty applies only to defects in the supplied product that arise under normal, intended use and that are not excluded under this Warranty Policy.

3. Scope of the Commercial Warranty

Subject to these terms, SAR-MAR s.r.o. warrants that the supplied product will be free from defects in material and workmanship during the 12-month commercial warranty period.

At the option of SAR-MAR s.r.o., and to the extent permitted by law, the remedy under this commercial warranty shall be limited to one of the following:

repair of the product,
replacement of the product,
supply of equivalent replacement parts,
or refund of the price paid for the product or the defective part, in whole or in part.

Any remedy under this commercial warranty is subject to inspection and confirmation by SAR-MAR s.r.o. that the claim falls within the scope of this Warranty Policy.

4. Required Warranty Registration Documents

As a condition of this voluntary 12-month commercial warranty, the buyer must provide the following documents to SAR-MAR s.r.o. within 5 business days after installation or first intended operational use:

proof of purchase,
proof of installation date or first intended operational use date,
proof of vehicle identification details,
the relevant engine code, OEM number, or product reference number,
clear proof of the odometer / kilometre reading of the vehicle at the time of installation, where applicable,
and, where installation or fitting was carried out by a workshop, the workshop invoice, installation report, or equivalent service record.

The proof of kilometre reading must clearly show the vehicle mileage at installation, where relevant for the product.

This requirement is used to determine the starting point and typical use of the product for the purposes of this voluntary commercial warranty.

Failure to provide the documents listed above within the stated period may result in loss of eligibility for this voluntary 12-month commercial warranty. For consumers, this does not affect any mandatory statutory rights under applicable law.

5. Conditions of Warranty Validity

This voluntary commercial warranty applies only if:

the product was correctly identified and verified for compatibility before ordering,
the product was inspected before installation, fitting, coding, calibration, testing, or use,
the product was installed, fitted, coded, calibrated, configured, and used correctly and professionally,
the product was used only for its intended purpose,
all manufacturer-recommended procedures, service intervals, fluids, filters, ancillary components, and installation requirements were followed,
all related systems and components reasonably necessary for correct installation and operation were in suitable condition and, where required, replaced or serviced,
and the product has not been modified, abused, overheated, run without proper lubrication or cooling, contaminated, incorrectly coded, incorrectly calibrated, or otherwise improperly handled.

SAR-MAR s.r.o. may require maintenance records, diagnostic reports, workshop notes, photographs, serial numbers, and other reasonable supporting evidence to assess a claim.

6. Product-Specific Warranty Conditions

6.1 Engines

For engines, this commercial warranty applies only if, in addition to the general conditions above:

the engine was installed correctly and professionally,
correct oil, coolant, fuel, filters, and related consumables were used,
all supporting systems relevant to engine operation were in suitable condition,
the engine was not overheated, run without proper lubrication, contaminated, improperly tuned, or otherwise misused,
and no unauthorised disassembly, repair, or modification took place.

6.2 Injectors

For injectors, this commercial warranty applies only if, in addition to the general conditions above:

the injector was correctly matched to the relevant engine and vehicle,
the injector was installed cleanly and professionally,
the fuel system was in suitable condition,
the injector was not exposed to contaminated fuel, debris, workshop contamination, or improper testing conditions,
the injector was not incorrectly coded, incorrectly calibrated, incorrectly programmed, or electronically mismatched,
and protective caps, calibration markings, identification labels, and traceability elements were not removed prior to any accepted inspection unless removal was necessary for proper installation.

6.3 Cylinder Heads

For cylinder heads, this commercial warranty applies only if, in addition to the general conditions above:

the cylinder head was correctly matched to the relevant engine and vehicle,
the cylinder head was installed professionally and in accordance with correct technical procedures,
the cooling and lubrication systems were in suitable condition,
the cylinder head was not pressure-damaged, overheated, warped, improperly machined, skimmed, ported, welded, modified, or otherwise improperly processed after delivery,
and the cylinder head was not contaminated by oil sludge, coolant contamination, sealants, debris, or other improper operating conditions.

7. Exclusions from the Commercial Warranty

This voluntary 12-month commercial warranty does not cover:

incorrect selection of the product by the buyer, workshop, or installer,
incompatibility where the supplied product matches the engine code, OEM number, product reference, and specification confirmed in the order,
improper installation, fitting, coding, calibration, programming, testing, or attempted installation,
failure to replace, service, or correctly connect ancillary components or related systems where reasonably necessary for proper installation or operation,
use of incorrect, poor-quality, or contaminated oil, coolant, fuel, filters, sealants, or other consumables,
overheating, seizure, detonation, lubrication failure, contamination, neglect, misuse, accident, abnormal use, or improper storage,
unauthorised repair, dismantling, modification, tuning, welding, machining, skimming, porting, recalibration, reprogramming, or alteration,
racing, competition, commercial overload, or use outside normal intended operation,
normal wear and tear,
external accessories, sensors, belts, hoses, wiring, electronics, gaskets, pumps, turbochargers, injectors, or ancillary parts unless expressly included in writing,
labour costs for removal, installation, diagnosis, downtime, towing, transport, substitute vehicle costs, loss of profit, loss of business, or any indirect or consequential loss, unless mandatory law requires otherwise.

8. Warranty Claim Procedure

If you believe you have a warranty claim, you must notify SAR-MAR s.r.o. without undue delay after the issue is discovered and before any further use, dismantling, repair, modification, recoding, recalibration, machining, or other intervention, except where necessary to prevent immediate further damage.

A claim must include:

proof of purchase,
the warranty registration documents listed in Section 4,
a description of the defect,
photographs or video of the product and affected parts,
a diagnostic report or workshop findings, if available,
and any other information reasonably requested by SAR-MAR s.r.o.

No repair, dismantling, third-party work, coding, recalibration, machining, or other intervention may be carried out under this commercial warranty without prior written approval from SAR-MAR s.r.o., except where necessary to prevent immediate further damage.

9. Inspection and Return for Assessment

SAR-MAR s.r.o. reserves the right to inspect the product, require its return, or appoint a third party to examine it before deciding on the claim.

The buyer must preserve the product and all relevant parts in the condition in which the issue was discovered so that an inspection can be carried out.

If a returned product or part is found not to be covered by this Warranty Policy, SAR-MAR s.r.o. may reject the claim and charge reasonable inspection, handling, storage, and transport costs to the extent permitted by law.

10. Relationship with Statutory Rights

For consumers, this voluntary commercial warranty is provided in addition to, and does not affect, mandatory statutory rights under applicable consumer law, including rights relating to non-conforming or defective goods.

For business customers, this Warranty Policy applies only to the extent expressly agreed by SAR-MAR s.r.o. and may operate as the exclusive contractual warranty to the extent permitted by applicable law.

11. Contact

For all warranty-related requests, contact:

SAR-MAR s.r.o.
Doležalova 15C, 821 04 Bratislava, Slovakia
Email: majesticengines@gmail.com
Website: majesticengines.com