Our commercial guarantee on the N47D20D is simple:
Defect in material or workmanship covered by the guarantee? We handle the claim.
Repair, replacement, an equivalent replacement part, or refund, depending on the case and in accordance with the warranty terms.
No legal maze. The conditions are stated before a problem happens, not invented afterwards.
You install and use the engine correctly. We stand behind what we supplied.
That's how a guarantee should work.
For consumers, statutory rights apply separately and are not limited by our commercial guarantee.
And there is no core charge. Remanufactured engines are usually sold with a deposit you pay on top of the price and get back only when the seller inspects your old engine and accepts it. They do not accept it if the block is cracked or welded, if there is a hole in it, if the crankshaft or a connecting rod is broken, if major components are missing, or if a seizure filled the engine with metal.
Those are the failures that make a person buy a replacement engine. The worse your engine died, the smaller the chance you see the deposit again. At checkout it reads as a refundable formality. After the inspection it behaves like a second invoice.
We do not want your old block. You buy the engine, we ship the engine, and what you do with the old one is your business.