Majestic Engines

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Return Policy for Business Customers

Effective date: 13 October 2026
Brand: Majestic Engines
Seller: SAR-MAR s.r.o., Doležalova 15C, 821 04 Bratislava, Slovakia
Company ID (IČO): 53 347 331 · VAT ID (IČ DPH): SK2121349087
Commercial Register: City Court Bratislava III, Section Sro, Insert No. 148226/B
Email: info@majesticengines.com · Phone: +353 89 455 3059
Website: majesticengines.com

We sell engines, cylinder heads, injectors and all our other products exclusively to business customers. We do not sell to consumers. This Return Policy forms part of every contract of sale, together with our Warranty Terms for Business Customers.

1. Products cannot be returned

Products bought from us cannot be returned. This applies to engines and to every other product we offer. There is no right of withdrawal, and no right to return a product because it does not fit, is no longer needed or was ordered by mistake. An order confirmed by us is binding and cannot be cancelled.

We do not cover any costs after the order. All costs connected with the product after the order are borne by the buyer. This includes installation, removal, diagnosis, workshop labour, transport, towing, storage and downtime, and applies in the case of a warranty claim too (Section 11.5 of our Warranty Terms). We bear only the costs expressly stated in Section 4.

The only exceptions are set out in Section 4.

2. The buyer is responsible for compatibility

Before ordering, the buyer must check for itself that the product fits its vehicle or application. In particular, the buyer must compare:

  • our product photographs with the part being replaced, including mounting points, connectors and plugs, sensors, ports and flanges, and all attached components;
  • the engine code, OEM number, product reference and specification in our offer with the data of the part being replaced and of the vehicle (VIN).

If anything is unclear, the buyer must ask us before ordering. The decision whether the product is suitable remains with the buyer.

Lists of vehicles or models in our advertisements and on our website are for orientation only, and so is any other information about possible applications that we give before the order. Such information:

  • does not confirm that the product fits a particular vehicle;
  • does not replace the buyer's own comparison with the part being replaced.

Only the specification stated in our order confirmation is agreed.

We are not responsible if a product does not fit or is not suitable for the buyer's vehicle or purpose, provided that it matches our product photographs and the identification data and specification in our order confirmation. In that case:

  • we do not take the product back, exchange it or refund the price;
  • we do not reimburse any costs, such as installation, removal or transport.

3. Inspection before installation

The buyer must inspect the product on delivery and before installation (Sections 4 and 5 of our Warranty Terms for Business Customers).

A product that has been installed, test-fitted, connected, filled with any fluid, started, opened or modified is never taken back, except for the assessment of a warranty claim.

4. The only exceptions

  • Wrong product. The product we deliver may not match our order confirmation or our product photographs, for example because it has a different engine code or specification. In that case the buyer must notify us in writing within 3 working days of delivery, and before any installation. We collect the wrong product at our cost and, at our choice, replace it or refund the price. We bear no other costs.
  • Transport damage. A shipment with damaged or tampered packaging must be refused on delivery and reported to us within 24 hours (Section 4 of our Warranty Terms). We then arrange redelivery or replacement.
  • Defects. Defects in material or workmanship are handled under our Warranty Terms for Business Customers. We provide only the remedy itself: repair, replacement, a price reduction or a refund. Removal, installation, transport and all other costs are borne by the buyer.

Any other return is possible only if we agree to it in advance in writing. We are not obliged to agree. The conditions are set out in Section 14 of our Warranty Terms:

  • the product must be unused, complete and in its original packaging;
  • the buyer pays transport in both directions;
  • we charge a restocking fee of 20 % of the price.

5. Contact and language versions

Contact: SAR-MAR s.r.o. (Majestic Engines), Doležalova 15C, 821 04 Bratislava, Slovakia · info@majesticengines.com · tel. +353 89 455 3059 · majesticengines.com

This Return Policy is available in English, French, Spanish and Italian. In case of discrepancies, the English version prevails.